Re: Dropped Calls -- Diagnosing Phone Line Problems.
Your phone or modem is making a call. Our system answers the phone.
There MAY BE a bad phone line somewhere between the computer, the DMark box at your house, the telephone pole, and out to the Central Office that services your neighborhood.
Finding WHERE the bad connection exists is the hard part.
Here's what the Verizon Lineman should check for, when they show up:
AC Voltage _______
Ring Voltage _______
DC Voltage _______
Noise 0 to 2 (3 or higher is unsat) _______
Stress Test 0 to 20db. (34 is unsat) _______
Power Influence: 60 to 80 is satisfactory, prefer 80 _______
Loop Current should be 23ma or higher _______
Sometimes phones will pull too much voltage, leaving insufficient voltage for the DSL part.
Some brands of phones pull more juice than other brands.
Go around and unplug a phone or two -- especially those Base Stations that have 4 or more phones. They tend to pull a lot of voltage.
Also, if you have DirecTV, the DirecTV box could be pulling too much voltage.
If you pay Verizon $5 per month extra for "inside wiring" repair, then they can repair anything outside the house as well as inside the house.
BarryZ